Policies and Spa Information

Here are a few brief policies and spa information for Novitá Spa on the Square and Medical Rejuvenation Clinic.

Our Facility:
All guests are encouraged to come early and take advantage of our Spa facility. You will be in Spa attire while enjoying our Men’s and Ladies’ lounges with showers, steam room and Serenity.-Relaxation Room. These will enhance your experience at the Novitá Spa on the Square. The facility also offers 4 massages rooms, 3 facial rooms, 1 wet room, 2 couples massage rooms and much more.

Appointments:
Appointments are booked by phone or in person only. To ensure your desired treatments, be sure to book in advance. Credit card or gift certificate numbers are required to hold all appointments.

Group Bookings:
We suggest booking appointments 4 weeks in advance for groups of 5 or more. 30% non refundable charge will be done upon booking appointments. If appointments need to be cancelled ask for 72 hours notice, any less and a 50% charge will be applied.

Cancellation Policy:
We have reserved a special time just for you with one of our providers. If you need to cancel your time with us, we require a 24-hour cancellation notice or a 50% cancellation fee will be charged for all treatments. This fee covers the time of service provider. Scheduling an appointment with us is your acceptance of these policies.

Parking:

  • Monday through Friday there is a 3-hour parking limit on The Square, complimentary all day parking passes will be provided at the reception desk.
  • Saturday is unlimited parking throughout the area.

Gift Certificates:
Gift certificates are the perfect gift for every occasion. The can be purchased by phone, e-mail, online, or in person. All gift certificates can be gift wrapped for your convenience. Gift certificates are transferable but cannot be refunded or redeemed for cash.

Finish up Your Spa Experience with Novitá Products:
Our mission is to give you, our valued guest, the tools to keep your Novitá Spa Experience with you everyday. Out staff will design a home care regimen just for you. All of the Novitá Spa products are available to purchase in our Boutique and online.

Thank you to our Military, Police Officers, Firefighters, and Teachers!
Please enjoy 10% off Spa Services and purchases of The Novitá Clinical products and Mineral Cosmetics on an on-going basis.

Special Savings for Senior Citizens!
We invite all senior citizens to join us and enjoy a 10% savings on Spa Services and purchases of the Novitá Clinical products and Mineral Cosmetics on an on-going basis.

Payment Types:
We accept credit cards and cash as forms of payment. Checks are not accepted.

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